There may also be jurisdiction specific provisions for certain countries or regions. This is a general privacy policy

Privacy Policy

Last updated: May 15,2023

Information We Collect

We collect information when you create an account and use the Platform. We also collect information you share with us from third-party social network providers, and technical and behavioural information about your use of the Platform. We also collect information contained in the messages you send through our Platform and information from your phone book, if you grant us access to your phone book on your mobile device. More information about the categories and sources of information is provided below.

Information you choose to provide

For certain activities, such as when you register, upload content to the Platform, or contact us directly, you may provide some or all of the following information:

  • Registration information, such as age, username and password, language, and email or phone number
  • Profile information, such as name, social media account information, and profile image
  • User-generated content, including comments, photographs, videos, and virtual item videos that you choose to upload or broadcast on the Platform (“User Content”)
  • Payment information, such as PayPal or other third-party payment information (where required for the purpose of payment)
  • Your phone and social network contacts, with your permission. If you choose to find other users through your phone contacts, we will access and collect the names and phone numbers and match that information against existing users of the Platform. If you choose to find other users through your social network contacts, we will collect your public profile information as well as names and profiles of your social contacts
  • Your opt-in choices and communication preferences
  • Information to verify an account
  • Information in correspondence you send to us
  • Information you share through surveys or your participation in challenges, sweepstakes, or contests such as your gender, age, likeness, and more

Information we obtain from other sources

We may receive the information described in this Privacy Policy from other sources, such as:

  • Social Media. If you choose to link or sign up using your social network (such as Facebook, Twitter, Instagram, or Google), we may collect information from these social media services, including your contact lists for these services and information relating to your use of the Platform in relation to these services.
  • Third-Party Services. We may collect information about you from third-party services, such as advertising partners and analytics providers.
  • Others Users of the Platform. Sometimes other users of the Platform may provide us information about you, including through customer service inquiries.
  • Other Sources. We may collect information about you from other publicly available sources.

Information we collect automatically

We automatically collect certain information from you when you use the Platform, including internet or other network activity information such as your IP address, geolocation-related data (as described below), unique device identifiers, browsing and search history (including content you have viewed in the Platform), and Cookies (as defined below).

Usage Information

We collect information regarding your use of the Platform and any other User Content that you generate through and broadcast on our Platform. We also link your subscriber information with your activity on our Platform across all your devices using your email, phone number, or similar information.

Device Information

We collect information about the device you use to access the Platform, including your IP address, unique device identifiers, model of your device, your mobile carrier, time zone setting, screen resolution, operating system, app and file names and types, keystroke patterns or rhythms, and platform

Location data

We collect information about your location, including location information based on your SIM card and/or IP address. With your permission, we may also collect Global Positioning System (GPS) data (Please Note: This is not available in the current version of the Mobile Application)

Comments

We collect and process, which includes scanning and analyzing, information you provide in the context of composing, sending, or receiving comments through the Platform’s commenting functionality. That information includes the content of the commenting and commenting about when the message has been sent, received and/or read, as well as the participants of the communication.

Metadata

When you upload User Content, you automatically upload certain metadata that is connected to the User Content. Metadata describes other data and provides information about your User Content that will not always be evident to the viewer. In connection with your User Content the metadata can describe how, when, and by whom the piece of User Content was collected and how that content is formatted. It also includes information, such as your account name, that enables other users to trace back the User Content to your user account. Additionally, metadata will consist of data that you chose to provide with your User Content, e.g. any hashtags used to mark keywords to the video and captions.

Your Rights

You may submit a request to access or delete the information we have collected about you by sending your request to us at the email or physical address provided in the Contact section at the bottom of this policy. We will respond to your request consistent with applicable law and subject to proper verification. And we do not discriminate based on the exercise of any privacy rights that you might have.

  • You may be able to refuse or disable Cookies by adjusting your browser settings. Please consult your browser's instructions for more information.
  • You can manage third-party advertising preferences by visiting the respective websites for opt-out options.
  • Your mobile device may include features to limit targeted advertising or opt out of interest-based ads.
  • You can unsubscribe from marketing or advertising emails using the provided "unsubscribe" link or mechanism.
  • You can disable GPS location information functionality on your mobile device.
  • If you have registered for an account, you can access and update certain personal information through your account settings.
  • Some browsers transmit "do-not-track" signals, but we currently do not take action based on these signals.

Other Rights

Sharing for Direct Marketing Purposes (Shine the Light)

If you are a California resident, once a calendar year, you may be entitled to obtain information about personal information that we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information, as well as the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year. To request a notice, please submit your request to support@mkhosi.com

Content Removal for Users Under 18

Users of the Platform who are California residents and are under 18 years of age may request and obtain removal of User Content they posted by emailing us at support@mkhosi.com All requests must be labeled "California Removal Request" on the email subject line. All requests must provide a description of the User Content you want removed and information reasonably sufficient to permit us to locate that User Content. We do not accept California Removal Requests via postal mail, telephone, or facsimile. We are not responsible for notices that are not labeled or sent properly, and we may not be able to respond if you do not provide adequate information. Please note that your request does not ensure complete or comprehensive removal of the material. For example, materials that you have posted may be republished or reposted by another user or third party.

Changes

We may update this Privacy Policy from time to time. When we update the Privacy Policy, we will notify you by updating the “Last Updated” date at the top of this policy and posting the new Privacy Policy and providing any other notice required by applicable law. We recommend that you review the Privacy Policy each time you visit the Platform to stay informed of our privacy practices.

Contact

Questions, comments and requests regarding this policy should be addressed to:

    Mailing Address: The Mkhosi Team, Attn: 492 Spionkop Avenue, North Riding, 2162 Email Address: support@mkhosi.com